The following information contains terms and conditions applicable to both users of our website and customers of Cloud Quality Consulting Ltd. For terms and conditions relating to use of the Trade Engine platform, please see our separate Terms & Conditions of Use.

Status as a BSI Affiliate

Cloud Quality Consulting Ltd. (herein, CQC) t/a Trade Engine is a registered BSI Affiliate. This provides us with access to BS and ISO standards for distribution to our customers, including volume licensing of such standards. Though we have provided a comprehensive platform that implements a variety of standards, the fact we are a BSI Affiliate does not guarantee our customers’ adherence with these standards, since it is their responsibility to ensure and be able to demonstrate that they meet any such requirements and that their Quality Management System is appropriately implemented within their organisation.

Impartiality

Although Cloud Quality Consulting Ltd. t/a Trade Engine is active in training and consulting to industry participants in the Green Deal scheme (including Green Deal Providers, Green Deal Advisors and Green Deal Installers), we remain completely impartial of any such organisations. We do work on behalf of such organisations in the areas of Quality Management and Compliance, but we are not linked to any of them and do not offer funding or finance mechanisms ourselves.

Services and Promotions

Although we make every effort to ensure this website and our promitional materials are up-to-date, we cannot guarantee access to any offers or promotions. You are advised to check eligibility and availability with a member of our team by telephoning us. We reserve the right for any promotions to carry additional terms and conditions other than those listed on this website.

Copyright

All information contained on this website is the copyright of Cloud Quality Consulting Ltd. You agree to access, download and/or use this information only for the purpose of using this website or reading about our company, products and services. Cloud Quality Consulting Ltd. t/a Trade Engine do NOT give permission for any information on this website to be copied, transmitted, modified in any way, stored, framed, passed-off or hyperlinked to without prior written consent from a CQC representative.

Use of this Website

Please refer to our Privacy Policy below.

Contact Details

If you have any questions or require advice on our terms and conditions, or our website privacy policy, please e-mail us at info@tradeengine.co.uk.

Changes

Cloud Quality Consulting Ltd. reserves the right to update the content of our terms and conditions, along with our website privacy policy from time to time. Please ensure that you visit this site and refresh your browser periodically to ensure all information is up to date. E & OE.

Website Privacy Policy

How we store and treat your data.

1 – What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c) information that you provide to us for the purpose of registering with us;

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(e) any other information that you choose to send to us.

2 – Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

3 – Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send to you goods purchased via the website, and supply to you services purchased via the website;

(e) send statements and invoices to you, and collect payments from you;

(f) send you general (non-marketing) commercial communications;

(g) send you email notifications which you have specifically requested;

(h) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(i) deal with enquiries and complaints made by or about you relating to the website.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

4 – Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

5 – Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

6 – Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

7 – Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently fixed at £10.00); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

8 – Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9 – Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

10 – Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@tradeengine.co.uk.

11 – Data Controller

The data controller responsible in respect of the information collected on this website is Cloud Quality Consulting Ltd. For further information on our company, please telephone (0330) 223 0606 between 9am and 6pm, Monday to Friday.